TC Rock Consulting

Driven by transparency and authenticity, TC Rock consulting provides Ecommerce, digital marketing, and consumer based strategy and execution tailored to the needs of your business.

Led by Tena Crock, an experienced senior level leader with 15+ years of Ecommerce and digital marketing experience at both B2B and B2C companies.

Tena Crock

Tena has been on the client side and understands what you need from a consultant; someone who:

  • Establishes and reports on KPI’s on a consistent basis
  • Knows strengths and weaknesses
  • Shares weekly updates on hours worked
  • Works with your team
  • Is candid and considerate
  • Wants to position your team for long-term success (without a client sticking around for years)
  • Will listen
TC Rock Pro_edited

How We Work

We recognize that each organization is as unique as your business offering. We want to get to know you and your organization before we engage in an agreement. Finding the right fit for your needs is important to us and if we aren't that fit, we will recommend someone who is; keeping you from wasting time and money.

Services Offered

Digital Brand Strategy

Digital channel strategy, defining an own-able position, content recommendations, goal setting, KPI’s

Ecommerce Strategy

Channel management, traffic drivers, content recommendations, merchandising, pricing, shipping, goal setting, KPI’s

Digital Agency Management

Don’t be confused by the jargon and the buzzwords, we can help to manage your agency of choice to ensure that your business needs and goals are being met

Consumer-Centric Strategy

Customer service vision mapping,  Customer bill of rights creation,  defining a cohesive vision for all Customer touch points

Employee Empowerment

Let us create customized strategies for your team that will open communication, hold teammates accountable, and change your workforce from entitled employees to empowered employees

Driven by Results

Our goal is to help define your goals and create a roadmap to achieve them.  We are here to help as long as we are needed, and not a minute more

Preferred Method of Communication*

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Our Process

Understand your needs and provide an overview document with rates, timing, and expectation setting

Meet with key Stakeholders to ensure alignment – Misalignment across the organization is the single biggest point of failure for strategies to fall short

Provide a detailed proposal and timeline for implementation with KPI’s for accountability and weekly updates for transparency

Preferred Method of Communication*

Preferred Time of Day*

Preferred Time of Day*